Customer Experience Manager Jobs in Genf
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Suchergebnisse - Customer Experience Manager Jobs in Genf
Emil Frey Group-Genf
Sie sich bei uns.
Ihre Aufgaben
• Verantwortlich für die Entwicklung und kontinuierliche Verbesserung unseres „JLR Modern Luxury“-Erlebnisses über die gesamte Customer Journey im Retail-Bereich in Zusammenarbeit mit unseren Händlern
• Betreuung der JLR Händler in Bezug...
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Antaes Consulting-Genf
excellent customer service and continuously improving user satisfaction.
Experience & Knowledge:
• Experience with ITSM tools such as ServiceNow, Jira Service Desk, or similar platforms.
• Knowledge of Agile and DevOps methodologies.
• Experience managing...
ISO - Organisation Internationale de Normalisation-Genf
multiple distribution channels, addresses customer inquiries globally, and contributes to marketing and commercial operations, ensuring a seamless customer experience.
Key Responsibilities
Customer Care (50%)
• Customer support: address customer...
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Banque de Commerce et de Placements SA-Genf
Engineering (specialization in Systems Management) or equivalent.
• Minimum 6 years of experience in IT Systems Management, ideally within a banking environment in Switzerland.
• Required Training & Certifications: VMware vSphere and/or Veeam Backup...
Michael Page International (Switzerland) SA-Genf
automation workflows to nurture customer relationships.
• Report on key metrics related to customer retention and loyalty.
• Identify opportunities to improve customer experience and reduce churn.
• Collaborate cross-functionally to drive customer-centric...
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Mavericx-Genf
We currently have an opportunity for an Account Manager / Account Director in our Geneva, CH location.
Roles and Responsibilities
1. Target new business opportunities within assigned enterprise organizations in your geographic territory.
2. ..
Banque de Commerce et de Placements SA-Genf
or equivalent. Minimum 6 years of experience in IT Systems Management, ideally within a banking environment in Switzerland. Required Training & Certifications: VMware vSphere and/or Veeam Backup & Replication training. Windows Server, Active Directory...
Customer Experience Manager Stellenangebote – Weitere Orte:
Genf
Manage a team of 7 talented people
Team management experienceStrong track record in customer retention in the digital space
• 10 years of experience in customer retention, engagement, or lifecycle marketing, with 5 years in a leadership role.
• Proven...
michaelpage.ch -
EY (Ernst & Young AG)-Genf
people who are passionate about helping the customer in their pursuit of new ways of working and adapting to new technologies. As a Manager, you will spearhead our efforts to utilize the potential of digitalization for our customers, thus building a...
Barclays UK-Genf
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
10 – 12 years’ experience in a leadership position, with strong communication and expert sales skills.
Existing client portfolio and strong experience in cultivating and managing relationships, managing customer...
Swatch AG-Genf
Customer Interaction
• Interacts with the customers, to assist them and ensure their satisfaction.
Setting the scene for the brand
Brand knowledge
• Has an excellent understanding of the brand, its values, and how it influences customer experience...
DIGITAL LUXURY GROUP, DLG SA-Genf
and accurately forecast opportunity pipeline.
The technical skills you will demonstrate:
• Proven successful 5+ years of experience in a B2B sales role, ideally in a SaaS or subscription model. Focus on building and managing customer relationships. Experience...
Swatch AG-Genf
the customers, to assist them and ensure their satisfaction.
Setting the scene for the brand
Brand knowledge
Has an excellent understanding of the brand, its values, and how it influences customer experience.
Product Presentation
Ensures that the...
ALBEDIS-Genf
professional experience of which 5 to 10 years working experience in Indirect procurement, in multinational environment as category manager or lead buyer of Indirect categories.
• Solid experience of contracts negotiation, contracts management, stakeholder...
Banque de Commerce et de Placements SA-Genf
Management Information System of the Bank (Product & Customer Profitability / Profit & Cost Center Accounting).
Prepare in-depth financial analyses to enhance financial monitoring and the monthly closing processes.
Coordinate and establish the Bank’s forecast...
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