Customer Experience Manager Jobs in Rotkreuz
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Suchergebnisse - Customer Experience Manager Jobs in Rotkreuz
F. Hoffmann-La Roche Gruppe-Rotkreuz
and help create the overarching strategy and vision. Inspiring and leading a team of over 20 Global Marketing Managers that partner with all four Customer Areas in RDS will be a key part of your role.
You will manage resources and people for personal...
F. Hoffmann-La Roche Gruppe-Rotkreuz
they have what they need to succeed in their unique environments.
Who you are
We are looking for a professional with extensive Industry Experience, more than 5 years in the diagnostics or pharmaceutical sector, with proven experience managing mature...
appcast.io -
F. Hoffmann-La Roche Gruppe-Rotkreuz
and in collaboration with the Network Leads, Integrated Marketing Managers, and Digital Marketing Marketers.
• Partner with Customer Areas, M&CI, functional stakeholders and affiliates to develop omnichannel marketing approaches that drive sales enablement.
• Help to...
F. Hoffmann-La Roche Gruppe-Rotkreuz
solutions for complex issues.
2. Building up subject matter expertise and providing support to the RMD Development Teams (Assay-, Software- and Instrument-Development), Global Customer Support (GCS), Case Investigation and Resolution (CIR) and Operations...
appcast.io -
F. Hoffmann-La Roche AG-Rotkreuz
Solutions (RDS) business area, with 9,000 employees, is responsible for all diagnostics solutions and has end-to-end accountability for the development and delivery of these solutions.
RDS includes four customer areas (Core Lab, Molecular Lab, Pathology Lab...
F. Hoffmann-La Roche AG-Rotkreuz
relevant to support and training.
• Fluent in English, oral and written.
• Strong interpersonal and stakeholder management skills, including a customer focused approach, and highly effective teamwork and collaboration skills.
• Ability to explain complex...
appcast.io -
yellowshark AG-Rotkreuz
would be an advantage, with a solid understanding of data management and CRM systems.
Your responsibilities:
• Ensure data quality, especially in the CRM system (e.g., correct customer segmentation, types of customers, potentials, contacts).
• Train...
Roche-Rotkreuz
stakeholders (e.g. GCS, Affiliate and Regional leadership teams, Cx Communities, Quality) are established to drive data-based analysis of key business questions through combinations of customer experience responses, account-level sales, profitability...
roche.com -
Centralsoft GmbH-Rotkreuz
responsibility will be to establish and implement Marketing, Sales and Growth strategies that align with our business model. In this leadership role, you will be instrumental in driving our growth, building and managing robust Marketing and Sales teams...
Roche-Rotkreuz
and written
• Strong interpersonal and stakeholder management skills, including a customer focused approach, and highly effective teamwork and collaboration skills
• Ability to explain complex technical concepts in an understandable manner
• Strong...
roche.com -
Rotkreuz
communication in the CRM system and SAP.
• Order management: Complete and on schedule entry/Processing of customer orders.
• Ensuring that customer orders are delivered in full and on time in collaboration with logistics service providers (Warehouse...
gigroup.com -
Gi Group SA-Rotkreuz
seamless and satisfactory customer experience.
Your tasks
• Review and Validation: Contribute to and review requirements documentation, architecture, and interfaces to ensure clarity, integration, and testability
• Test Strategy and Planning: Define the...
jobcourier.ch -
Roche-Rotkreuz
improvement and automation with a strong focus on customer experience
• Build up and keep updated relevant process documentation and SOPs
• Coaching within and outside of the E2E network and especially colleagues within the own organization
Who you are...
xing.com -
Roche-Rotkreuz
access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.
Roche Diagnostics Global Customer Experience and Solution Design Team (CXSD team) is...
roche.com -
Rotkreuz
and satisfactory customer experience.
Your tasks
• Review and Validation: Contribute to and review requirements documentation, architecture, and interfaces to ensure clarity, integration, and testability
• Test Strategy and Planning: Define the integration...
gigroup.com -
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