Client advisor

This is a full-time on-site role in St. Moritz.

As Client Advisor, you will represent the Company with clients in our Boutique/Stores.

RESPOSABILITIES:

Sales:

• Achieve personal sales goal;
• Develop and maintain thorough product knowledge;
• Provide exceptional customer service by anticipating the needs of the client and working to exceed their expectations;
• Maximize the sales performance by establishing strong relationships and gaining insight to the needs and lifestyle of the client;
• Develop active, repeat customer base;
• Maintain accurate, detailed clientele book;
• Provide feedback to store manager on merchandise trends, missed opportunities and issues related to fit and quality;
• Ensure appropriate sales floor coverage and comply with all loss prevention procedures to ensure integrity of inventory;
• Ensure a respectful selling environment at all times.

REQUIREMENTS:

• 5 years or experience in the role;
• Strong sense of aesthetics and passion for luxury;
• Customer oriented approach;
• Natural selling abilities;
• Detail oriented, precise, reliable and able to manage stress
• Strong computer skills and ability to work effectively with Microsoft Office and Outlook; SAP Retail experience preferred;
• Fluent knowledge of German and English;
• Fluency in other languages will be an appreciated plus